Contact us
We value your inquiries and feedback. For any questions, concerns, or assistance regarding your orders, products, or shopping experience, please reach out to our dedicated support team.
Email Support
For prompt assistance, send us a message at:
Our team typically responds within 24–48 business hours. Please include your order number (if applicable) and a clear description of your query to help us serve you better.
Mailing Address
For official correspondence or returns, please use the following address:
SylvaRue Customer Service1287 Horizon Lane, Suite 200
San Francisco, CA 94105
United States
Important: We do not offer phone support at this time. All inquiries must be submitted via email. Please ensure your email is directed to the correct address above for the fastest response.
Before You Contact Us
To expedite your request, please check the following:
- Review our Shipping Policy for delivery timelines and tracking.
- Visit our Returns & Exchanges page for instructions on returning items.
- Refer to our Size Guide for fit information on T-Shirts & Tops, Pants & Trousers, and Skirts.